Chris Burand
Considering joining a Cluster/Network/Aggregator? Here's what to look for
Clusters/networks come in all shapes and sizes. There are those that are well considered and those that are pretty haphazard in design....
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Chris Burand
- Apr 4, 2019
- 4 min
What law classes did your attorney fail (or fail to take)?
I ask this question based on the calls I get from agency owners needing their agencies valued due to legal and/or tax issues. I recently...
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Chris Burand
- Mar 12, 2019
- 3 min
Knowledge by Folklore
Credit must go to Bill Wilson at InsuranceCommentary for this great line, "Knowledge by Folklore." These three words sum up, so...
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Chris Burand
- Feb 20, 2019
- 4 min
Analysis Ignored, Misused, Crucial
I find the insurance industry's use of analytical data fascinating--and not always in a good way. Often the use and analysis is a...
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Chris Burand
- Jan 16, 2019
- 5 min
The Silent Battle Between Agencies and Companies
P&C insurance companies are scared. Not all are scared, of course. Some are big enough, some are smart enough, and others are ignorant...
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Chris Burand
- Nov 8, 2018
- 5 min
Different Rules for Different Companies and Distributors?
Here is an interesting, maybe distressing, fact: Almost 100% of all health insurance carrier impairments between 2014-2016, inclusive,...
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Chris Burand
- Sep 20, 2018
- 6 min
Have Insurance Companies Lost Track of their Purpose as Risk Transfer Agents?
Insurance is risk transfer. A consumer has a risk. They want to eliminate or minimize the financial impact if that risk is unfortunately...
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Chris Burand
- Sep 14, 2018
- 3 min
Some Tips for Making Life Easier for Your Heirs
This is not an estate financial planning advice article. This is a practical advice article about the small stuff that eats up time....
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Chris Burand
- Aug 31, 2018
- 3 min
Livin' in the Past
"...it's such a drag when you're livin' in the past" -- Tom Petty I was conducting an E&O audit and as is common, the owners, staff,...
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Chris Burand
- Aug 28, 2018
- 4 min
Being a Claims Advocate while not Breaking your Company Contracts
Virtually every company/agency contract has the same clause regarding agents advising clients on claims. It states something like this,...
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Chris Burand
- Aug 28, 2018
- 3 min
Stop Selling Commercial Lines as if it were Personal Lines
Some prospect calls Agency X to insure their home and auto. The CSR gets the data required to determine the replacement cost on the...
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Chris Burand
- Aug 24, 2018
- 5 min
Insurtech, Transparency & Communism
The title alone may elicit anger, bewilderment, curiosity and who knows what other emotions. The reason these movements and cultures are...
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Chris Burand
- Aug 14, 2018
- 5 min
Important Perspective of Insurance Agents
By pure chance, at a completely non insurance event, I found myself seated next to a deputy commissioner of insurance for a prominent...
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Chris Burand
- Jul 19, 2018
- 6 min
Small Agencies
First, my heart is with small agencies and their owners. They have a tough time wearing so many hats.
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Chris Burand
- Jul 5, 2018
- 4 min
Understanding the Differences between Valuation Reports
Most owners of small businesses, many executives/owners of medium businesses, and even quite a few executives/shareholders of large business
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Chris Burand
- Jul 20, 2017
- 5 min
E&O Audits for Small Agencies (or any agency) Should Not be Feared
I’ve heard quite a few owners of small agencies avoid E&O audits because they feared the results would cause more damage than the...
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Chris Burand
- Mar 5, 2017
- 5 min
How Some Agents are Ruining Insurance for Everyone
Here’s a true story: A close friend asked me about her auto insurance. Her daughter, who does not live with her, was still on her auto...
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Chris Burand
- Dec 14, 2016
- 4 min
Commoditization: Who's to Blame?
Agents are a good target for the blame. I saw a question posted by an experienced agent: "Does an umbrella policy cover…?" The question...
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Chris Burand
- Apr 14, 2015
- 4 min
A Word about S-Corporation/LLC Status
I find many agency owners have firm opinions regarding the importance of S-Corporations and LLC’s. These opinions are not always fully...
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Chris Burand
- Feb 18, 2015
- 5 min
The Pressure to Get Bigger
Being the owner of an average independent insurance agency can be fun but maybe not as fun as it used to be. Agents are feeling...
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