Chris Burand
Sometimes Insurance Isn't Rocket Science
For those of you who are not affected by the near freezing of the property insurance market (think of Florida primarily, but also...
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Chris Burand
- Sep 22
- 3 min
Don't Believe All the Insurtech Studies
Susanne Sclafane, the editor of Carrier Management, wrote a great article many months ago about an interesting insurance study that...
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Chris Burand
- Sep 22
- 5 min
What a Difference 35 Years Make (or Not)
As I write this article, I have been working in the insurance industry for 35 years. Throughout those many years I have reviewed and...
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Chris Burand
- Sep 22
- 7 min
Insurance Carrier Relationships
Insurance carriers are experiencing serious angst today relative to their future with their distributors. Too many distributors have...
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Chris Burand
- Jul 27
- 4 min
It's in the details...
I recently read the Opinion of an Idaho Supreme Court case that reversed a lower court ruling which favored the Defendant, an insurance...
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Chris Burand
- Jul 22
- 5 min
Why did you get that account?
I was talking to an agency client (and quite a few clients have told me the same story, this was just the most recent) who had failed to...
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Chris Burand
- Jun 1
- 5 min
When You're Wrong Even When You're Just Asking a Question
Everyone has likely heard the saying, "Damned if you do and damned if you don't." Insurance agents who try to do the right thing (not the...
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Chris Burand
- Jun 1
- 5 min
What Insurtech is Really About
Much Insurtech is about data that enables cross-sales. The example that follows is from ANT, the ginormous Chinese financial...
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Chris Burand
- Jun 1
- 5 min
Are Insurance Rates Legitimate?
I was talking to a friend with extensive insurance industry experience ranging from underwriting to actuarial to system design and he...
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Chris Burand
- May 31
- 6 min
Ivory Towers and Reality
A few months prior to initially drafting this article, a semi-famous economist, Janos Kornai, died. He was famous for explaining why...
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Chris Burand
- May 26
- 2 min
$1 Trillion Surplus
In 2021, according to A.M. Best, the U.S. property & casualty industry grew its surplus to exceed $1 trillion for the first time. That...
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Chris Burand
- Apr 7
- 5 min
Insurance Distribution: Sloppy vs Professional
The future of insurance distribution is becoming extremely clear to me. A huge push is being made to generate as much in sales as...
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Chris Burand
- Apr 7
- 6 min
What is that Insurtech?
All kinds of "Insurtechs" exist from claims Insurtechs to sales Insurtechs to data consolidation/analytics Insurtechs to certificate...
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Chris Burand
- Feb 24
- 5 min
Improving Lives Through Insurance
Do You Believe Your Work Makes the World Better? I read a book review recently regarding a deep study of the workplace environment as it...
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Chris Burand
- Feb 22
- 6 min
For True Success...
Do Not Hire a Great Salesperson as Your CEO Let's define success: Success is a strong organic growth rate that exceeds industry inflation...
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Chris Burand
- Feb 18
- 5 min
Agency Financial Statements
Considerable confusion seems to exist within many agency owner networking groups regarding accounting, cash flow, agency value, and...
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Chris Burand
- Feb 17
- 2 min
Are insurance agency numbers decreasing, increasing, or is it anyone's guess?
According to an article in Business Insurance on January 7, 2022, MarshBerry Capital showed a total of 3,301 acquisitions in the last...
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Chris Burand
- Jan 20
- 6 min
The Customer's Duty to Read Their Policy
And Why Professional Agents Should Take Advantage of Amateur Agents A recent Wall Street Journal article covered the disappointment,...
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Chris Burand
- Jan 19
- 4 min
Why Insurance Companies Merge
A number of large mergers and acquisitions have occurred recently among carriers presenting an opportunity to analyze the parties...
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Chris Burand
- Jan 18
- 3 min
Deductibles
The Proper And Improper Use Of Deductibles In Designing Insurance Coverages I recently read an article written by Mike Brown on the...
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