Chris Burand
Accountability
I have only been in the insurance industry for 35 years and have not seen everything by any means. I have, however, observed a large...
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Chris Burand
- May 18
- 5 min
A Quality Free-fall?
This is a difficult article for me to write for two reasons. The first is that I really love how insurance, when done well, can make...
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Chris Burand
- May 18
- 5 min
How to Lose When You Think You are Winning
As I was drafting this article, there must have been something in my subconscious related to a love song. Hence my thought that agency...
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Chris Burand
- May 18
- 4 min
Productivity and Leadership
What is the best way to reduce your exposure to EPL suits and DOL investigations? Employ fewer people. I received an email newsletter...
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Chris Burand
- Apr 26
- 5 min
Strengths, Weaknesses, and Blind Spots
As the saying goes, we all have our strengths. Some people's strength is running really fast. I run fairly slow. Some people's strength...
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Chris Burand
- Apr 26
- 4 min
Agency Valuations
When you need an agency valued, check this list first: What kind of valuation do you need? Different agency values exist, exactly like...
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Chris Burand
- Apr 26
- 5 min
What's your destination?
"Having no destination, I am never lost." --Ikkyu "If you don't know where you're going, any road will take you there." --Tom and Ray...
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Chris Burand
- Apr 26
- 3 min
Why Every Agency Should Have an E&O Audit
I began working with some of my long-term clients, agencies with whom I've been working with for decades, when I was hired to conduct...
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Chris Burand
- Mar 22
- 6 min
Insurance Carrier Futures
I recently read an article in A.M. Best regarding a carrier I thought had long since gone the way of other poorly run carriers, and I was...
70
Chris Burand
- Mar 22
- 3 min
Employer's Responsibility
There was a recent article in the Insurance Journal, about a tragic shooting in which a young child shot itself after finding a loaded...
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Chris Burand
- Mar 22
- 6 min
Agents and Attorneys
An insurance agent went to an attorney and asked him to draft a producer contract. A month later the attorney sent back a contract...
160
Chris Burand
- Mar 22
- 4 min
"The thing to be known..."
"The thing to be known grows with the knowing." Nan Shepard, "The Living Mountain" Ms. Shepard wrote this now famous mountaineering book...
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Chris Burand
- Jan 19
- 7 min
An Insurance Agent and an Attorney walked into a Bar
I read about an E&O case where an insured asked for complete auto coverage but failed to explicitly ask for collision coverage, so the...
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Chris Burand
- Jan 19
- 4 min
Is your company built for success or conflict avoidance?
An extremely simple, common experience upon which you can assess yourself and your managers are these scenarios: At the agency/broker...
70
Chris Burand
- Jan 19
- 3 min
Jimmy Breslin: "Why, it's an honor"
I watched a documentary about the late writers Jimmy Breslin and Pete Hamill. I was too young and too distant (my local papers did not...
340
Chris Burand
- Jan 19
- 6 min
Carrier Strategies
I was speaking with a COO regarding carrier strategies. He is knowledgeable and one of those people who tries to do things the right way...
130
Chris Burand
- Dec 14, 2022
- 4 min
Property Loss: Climate Change or Building Codes?
I saw a headline stating that Florida building codes are at the root of Florida's property insurance problems. I doubt that building...
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Chris Burand
- Dec 14, 2022
- 5 min
Why Complex is Better
The property insurance situation in some coastal states is in a crisis. With another big hail season and/or fire season, much of the...
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Chris Burand
- Dec 14, 2022
- 6 min
What happens when a Network/Cluster fails?
I have a suspicion that a few networks/clusters are made up of some combination of fraud, Ponzi schemes, and nice people who are...
160
Chris Burand
- Oct 20, 2022
- 6 min
Alternative Solutions to the Staffing Shortage
Everyone knows a huge staffing shortage exists and that the wages of quality account executives has skyrocketed. I know many agents, and...
160
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