I was speaking to a group of agents and offering serious advice requiring hard decisions. These agents represented an organization in trouble. One agent approached me and advised that my recommendations were solid, insightful, and correct. However, her self-awareness enabled her to advise me that my recommendations would not work because neither she nor the other agents possessed the self-discipline required to save the organization, let alone to change course to achieve succ

I’ll be blunt: Most insurance applications stink. I don’t know who designs them, but whoever it is should be fired – unless you are a conspiracy theorist. If so, then you know insurance applications are written poorly on purpose so insurance companies can later deny claims when insureds provide incorrect answers. This is an important point. For example, a large portion of cyber applications are warranty applications, and yet the questions asked are somewhere between nonsensic

Why can’t carriers generate quality loss runs and underwrite appropriately using those loss runs? I know, I know, they’re just waiting on AI to do all this for them. If that is the case, I strongly recommend all underwriters immediately begin looking for new jobs because your employer is not going to give you AI as an underwriting tool. They’re going to replace you even if they shouldn’t. However, AI cannot work effectively with incomplete and inaccurate data. I was reviewing