Chris Burand
Darwin Award for Carriers
Insurance is becoming obsolete on many levels. One measure is how many claim dollars and even claims per GDP are being paid. The number...
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Chris Burand
- Jul 12, 2021
- 6 min
Google's Opinion on the Future of Insurance
There is a fascinating article by Russ Banham in the January 11, 2021, edition of Carrier Management magazine (https://www.carriermanagem...
600
Chris Burand
- Jun 11, 2021
- 2 min
Is your agency in the "Right Zone"?
Do you ever wonder how to improve staff performance without causing undue stress? Do you worry if people are cutting corners or if...
240
Chris Burand
- Jun 7, 2021
- 3 min
Investing in Insurtech
Is it worth the significant effort to research which Insurtech is real versus which is vaporware and then decide which of six or a dozen...
250
Chris Burand
- Jun 1, 2021
- 5 min
Predicting the Partnership Breakup
Predicting a partnership breakup is pretty easy to do. Look at a partnership and identify whether one person is disproportionately...
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Chris Burand
- May 25, 2021
- 6 min
Asking for Professional Advice
The first thing you need when requesting professional advice is to have some self-awareness. Too often I have treated and seen others...
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Chris Burand
- May 6, 2021
- 5 min
Is it worth being professional AND ethical?
I am honored to have clients who endeavor to be the most professional and ethical agents and brokers possible. I have noticed that many...
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Chris Burand
- May 3, 2021
- 5 min
Self-Help Coaching Checklist
If the entertainment value is excluded, most self-help books and seminars are complete failures. People almost never make meaningful...
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Chris Burand
- Mar 17, 2021
- 4 min
Most of the Time, No Matter What, Nothing of Significance Happens
E&O claims are rare because most of the time almost no one has a loss, and if customers don't have losses, it is really difficult for an...
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Chris Burand
- Mar 12, 2021
- 5 min
Hiring the Professional Services Your Agency Needs
I make a lot of my money fixing and/or assessing problems created by "professionals" who agencies hired in the past to assist them with...
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Chris Burand
- Mar 4, 2021
- 6 min
So you want to be a Risk Manager?
Maybe you've been tempted to call yourself a "Risk Manager." A couple of sales consultants have charged agencies tens of thousands of...
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Chris Burand
- Mar 2, 2021
- 7 min
How Humans Contribute to Natural Disasters and Large Claims, Without Meaning To
Flood claims are awful. If you have ever had or dealt with water damage, much less a flood, you know the damage and repairs never seem to...
310
Chris Burand
- Feb 16, 2021
- 5 min
An Open Letter to Carriers
Why not not just give everyone contracts and pay everyone more? In all seriousness, why not? With exceptions for a couple of national...
300
Chris Burand
- Feb 10, 2021
- 3 min
What happens when carriers cut commissions?
From A.M. Best (December 11, 20), "Allstate agent sales dropped 8% this year after the carrier changed how it distributes its products,...
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Chris Burand
- Feb 4, 2021
- 2 min
Why E&O Claims will Increase
E&O claims will increase because private equity is funding plaintiffs' suits. It is really pretty simple. Many people and attorneys...
550
Chris Burand
- Feb 2, 2021
- 6 min
Carrier Strategies
Recently, a carrier announced it was selling one division of its company because the stock market was not giving the company full credit...
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Chris Burand
- Dec 12, 2020
- 3 min
Three Kinds of EBITDA
Agency owners are like gossiping kids, always asking and telling what the latest multiple of EBITDA their agency’s value is. But they...
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Chris Burand
- Dec 8, 2020
- 5 min
Hiring the Right Producer
A few steps are required in order to hire the right producer. Combined with the right training program, my clients enjoy around a 75%...
730
Chris Burand
- Dec 4, 2020
- 3 min
Hyper Personal Personal Insurance
I have seen a few articles recently that have focused on and/or were titled "Hyper Personal" Personal Insurance. Like lots of things, it...
230
Chris Burand
- Dec 2, 2020
- 4 min
"Love Hurts," performed by Gram Parsons and Emmylou Harris
Love hurts and the plaintive emotions expressed by this duo resonates deeply. But criticism, even constructive criticism, hurts far more....
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