I was listening to the Michael Lewis podcast, “Against the Rules.” The season involved what I consider to be the highly unethical methods designed to attract people bad at evaluating odds to gamble on sports and then gamble more. I highly recommend the podcast and his books. Hearing the old-fashioned bookies was one of the best parts of the podcast. One of them used terms identical to insurance terms. If you have a good underwriting model for judging risk and odds, you want t

I was speaking to a group of agents and offering serious advice requiring hard decisions. These agents represented an organization in trouble. One agent approached me and advised that my recommendations were solid, insightful, and correct. However, her self-awareness enabled her to advise me that my recommendations would not work because neither she nor the other agents possessed the self-discipline required to save the organization, let alone to change course to achieve succ

I’ll be blunt: Most insurance applications stink. I don’t know who designs them, but whoever it is should be fired – unless you are a conspiracy theorist. If so, then you know insurance applications are written poorly on purpose so insurance companies can later deny claims when insureds provide incorrect answers. This is an important point. For example, a large portion of cyber applications are warranty applications, and yet the questions asked are somewhere between nonsensic