This industry uses many confusing terms. Some words have multiple meanings, which, without context, are fairly useless, and some words don't mean what people think they mean. When you’re in the business every day, it is sometimes easy to forget the importance of taking time to explain to clients what these words mean. Here are a few that sometimes cause confusion: Blanket: This is simple. For 99% of humans, this means some kind of warming device, usually placed on a bed. Whe

Have you ever seen a suspense movie with unexpected twists of who is on whose side? Or a spy movie where two enemy states find some reason to work together to destroy some other third party? Well, that is sort of what happens between plaintiff firms and insurance companies. On the surface, they spend a ton of money convincing the public and courts that they are mortal enemies. However, both achieve greater success when plaintiff firms prevail, provided the wins are not so sig

It seems everyone in the insurance industry is aware of the California regulatory fiasco. If ever there was an insurance regulatory scenario akin to Nero fiddling while Rome burned, this is it. And it has been going on for decades. I strongly recommend everyone read “These are the Plunderers,” by Gretchen Morgenson. This book has a California focus beginning in 1992 and ending in 2025. If you feel your stomach turning while reading this book, you will not be alone. The regula